All sites down

Monday, February 18, 2008 am29 9:14 am

All sites have been down since just before 9 a.m. EST.

Update #1: My sites came back, sort of, after about an hour, but now my MySQL databases are not responding (which makes blogging impossible), and server loads are stratospheric:

07:08:33 up 32 min, 1 user, load average: 327.42, 301.77, 223.48 

Just heard back from a DreamHost customer support agent who seemed to think everything was fine. Shit.

Update #2: Nearly two hours later, and the incompetent retards still haven’t fixed anything.

Update #3: The server was rebooted two hours ago. Since that time, load averages have regularly exceeded 300 (anything above 10 is a crisis, I’ve been told) and I haven’t been able to do anything with my Movable Type install. I also haven’t heard a motherfucking peep from the DreamHost asstards since the first, hydrocephalic one in which they said everything was hunky-dorky, hyuck hyuck.

Update #4: Three hours in, still no MySQL access. Server loads creeping downwards slowly — to around 360! (They spiked at around 485.) Still no further word from DreamHost.

Update #5: I was able to publish a single entry on The Map Room. What normally takes seconds took at least 23 minutes before terminating in a server error. I don’t think all pages were built. Still no further word from DreamHost (12:07 p.m.).

Update #6: Looks like we’re done. Server loads down to 9.08 (1-minute average), MT rebuilds back to normal.


Database down due to filer problems

Saturday, July 14, 2007 am31 10:40 am

An issue has arisen in the wake of this morning’s server move: “Seems we hit a slight bump with the move last night. Users on a particular filer currently can’t see their sites or their users due to this. We are in the process of fixing this right now.”

As a result, my web sites are available, but my Movable Type database is inaccessible: I can’t post new entries at this time. This is probably quite temporary so no big deal. Though there is one potential issue arising from this move that may complicate my Movable Type-powered blogs — I won’t know, however, until the database is back online. (Good thing I made backups last night.)

Update, 1:37 PM: DreamHost is reporting the issue resolved but I still can’t access the database.

Update, 1:46 PM: The database is back and functioning normally.


FRN down due to MySQL outage

Monday, November 20, 2006 pm30 12:28 pm

Once again, DreamHost MySQL server amber is experiencing an outage, which means, unfortunately, so is FRN. This is the fourth major outage of amber in the last month (1, 2, 3); I’ve asked for an explanation.

Update, 1:25 PM: Seem to be back now; downtime was about an hour and twenty minutes.


Yet another database outage

Thursday, November 9, 2006 pm30 1:11 pm

MySQL server amber is down again; see previous entries for impact and background (1, 2).

Update, 1:40 PM: The sites started coming back a while ago, and DreamHost signalled the all clear about 10 minutes ago. Total reported downtime just over two hours, though actual site inaccessibility was less than that.


More issues with amber

Monday, November 6, 2006 am30 10:50 am

As before, sites using “amber” as their MySQL server — notably, FRN and Ontario Herpers — are unreachable at the moment: “amber” does not seem to be down, but the pages are simply hanging forever when trying to load them.

Update, 10:43 AM: The outage is reported resolved, and FRN (at least) is back online. Total downtime, about an hour.


MySQL server issues

Monday, October 23, 2006 am31 10:08 am

MySQL issues are affecting several of my blogs this morning. Blogs published with WordPress or Textpattern, which are published dynamically, may be unreachable from time to time: they’re getting sporadic connection errors. Blogs published with Movable Type, such as The Map Room and The McWetlog, will continue be reachable, but posting, editing and commenting appear to be touch and go at the moment, or at least really slow. Blogs published with Blogger should be unaffected.

From what I can tell, they’re on the job. With any luck this will be resolved shortly.

Update, 10:45 AM:

Two hours after the first outage was reported (not by me), MySQL server “amber” is completely down.

This means that Reptile Breeders Group (or at least those portions not currently being autoforwarded to my personal site’s Reptiles section) and Ontario Herpers, as well as a new project I’m not ready to announce, are completely unavailable.

The database powering Reptiles at Risk is also on “amber,” but the site is not dynamic and is still up (though not changeable).

Most of my other Movable Type-powered blogs use a MySQL database hosted on another server, which is a bit slow right now but still responding.

12:00 PM: Crap, amber is still down, and has been for three hours now. The other database server is working much better, though.

12:12 PM: Don’t look now, but we appear to be back. For now, at least.


Slowness

Monday, September 4, 2006 pm30 12:32 pm

The server itself is quite speedy, and load averages are nominal, but Movable Type is very slow this morning. New posts and page rebuilds are taking a while, and some commenters are posting twice because of the long delay. Be advised that the first submission did go through, though it may take an awfully long time to appear at the moment.

Update, 9:20 PM: It improved considerably by late afternoon.

Update, Sept. 5 at 7:10 AM: DreamHost reports load issues on the server on which the MySQL database is being hosted. They’re moving services to other servers to balance the load and straighten things out.